Privacy Policy

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

INFORMATION WE COLLECT

  1. Personal identification information: We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

  2. Non-personal identification information: We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.

  3. Web browser cookies: Our site may use "cookies" to enhance the user experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies. If they do so, note that some parts of the site may not function properly.

HOW WE USE COLLECTED INFORMATION

We collect and use users' personal information for the following purposes:

  1. To improve customer service: Information the users provide helps us respond to their customer service requests and support needs more efficiently.

  2. To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

  3. To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  4. To run a promotion, contest, survey or other site feature: To send users information they agreed to receive about topics we think will be of interest to them.

  5. To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. We store your personal information on secure servers and use SSL encryption to protect data transmission. We also restrict access to your personal information to authorized employees who need to know it for the purposes described above.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

THIRD PARTY WEBSITES

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and conditions and policies.

DISCLOSURE OF INFORMATION

We may disclose your personal information to our service providers, such as payment processors, email service providers, and hosting providers, who assist us in providing our services to you. We may also disclose your personal information to comply with a legal obligation, enforce our website policies, or protect our rights, property, or safety.

RETENTION OF INFORMATION

We retain the information we collect from our website visitors and customers for as long as necessary to provide our services, operate our business, and comply with legal and regulatory obligations.Below is a breakdown of how long we typically retain different types of information:

  1. Personal Information: We retain personal information, such as names, email addresses, and payment details, for as long as necessary to fulfill the purposes for which it was collected, including providing services to our customers, processing payments, and communicating with customers. We may also retain personal information for a longer period if required by law or necessary to resolve disputes or enforce our agreements.

  2. Analytics Data: We use analytics tools to collect information about how visitors interact with our website, including the pages they visit, the time they spend on our site, and the devices and browsers they use. We retain this data for up to 26 months to help us understand how our website is being used and to make improvements to our services. We may retain anonymized or aggregated data that does not identify you indefinitely for statistical analysis, research, and other purposes.

  3. Marketing Data: We retain information related to email communication between our users and our customer support team for up to [insert time period] to assist with future inquiries and improve our customer support services. We retain affiliate link and advertisement data for up to [insert time period] to track the effectiveness of our marketing campaigns and optimize our website's content and user experience.

When personal information and other data is no longer necessary for the purposes for which it was collected or required by law, we securely delete or destroy the information. Please note that you may request that we delete your personal information from our systems at any time by contacting us at [email protected]

CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information.

If you are under the age of 13, please do not provide us with any personal information. If you are a parent or guardian of a child under the age of 13 and believe that your child has provided personal information to us, please contact us at [email protected] and we will promptly delete the information.

We encourage parents and guardians to supervise their children's online activities and to teach them about online safety and privacy. The Indian government has enacted the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 which provide guidelines and regulations for children's privacy in India. Our website complies with the applicable laws and regulations regarding children's privacy.

CHANGES TO PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time, without prior notice, by updating this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are collecting, using, and protecting your personal information and other data.

Your continued use of our website and services after any changes to this Privacy Policy indicates your acceptance of the changes. If you do not agree to updated Terms of Service, please discontinue using our website or purchasing our products.